Reallyenglish

Changing My Account Information

I want to change my User ID.
To have your User ID changed, please contact us from the feedback form with the following information.

Required Information
  • Name of your company or school (who arranged your account?)
  • Your full name
  • Your current User ID
  • The User ID you want to change to
I forgot my password.
You can reset your password using the secure procedure below.

  1. Open your sign-in page and click 'Forgot your password?'
  2. Input the email address you registered with us, and click 'Send me reset password instructions'.
  3. A one-time password reset link will be sent to your registered email address. Open that link to reset your password.
I want to change my registered name.
Follow these steps to change your registered name:

  1. Sign in to MyPage.
  2. Click 'Edit Profile'.
  3. Edit your name and enter your password.
  4. Click 'Update'.
I want to change my registered email address.
Follow these steps to change your registered email address:

  1. Sign in to MyPage.
  2. Click 'Edit Profile'.
  3. Edit your email address and enter your password.
  4. Click 'Update'.
If you can't log in to MyPage, please contact us from the feedback form with the following information.

  • Name of your company or school (who arranged your account?)
  • Your full name
  • Your current registration email address
  • The email address you want to change to